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Refund Policy

Refund Policy

Although we truly hope you are satisfied with your purchase, we take pride in offering an easy return program. You may return your order within 30 days of delivery for a refund less any restocking fees incurred. You will receive a refund for the cost of the product as long as it is in its original condition, with all the packaging and has not been installed. Our return policy also includes if the product was faulty or defective in some manner. Contact Us for more information. You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
 
If you need to return an item, simply email us at contact@brightreflectionsmirrors.com requesting a refund; please remember to include as much information about the initial purchase including your Order ID number and the reason for your return. We'll notify you via e-mail of your refund once we've received and processed the returned item. All returns will be subject to a 20% re-stocking fee.